Terms and Conditions

Naditek.com is an online store where products are sold by Naditek Ltd. D79, 1/F, Block 2, Camelpaint Building, 62 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong. The following terms and conditions will be agreed and have been accepted by the User on usage of the website www.naditek.com. You are requested to read them carefully before you use the services of this site.

Privacy Policy
When signing up as a customer or creating an order the user becomes a customer. The given information will be registered for seller's customer registry. The information will be used for development, production, contacting and other suitable uses. The information may also be used for seller's marketing and research purposes. The information will not be passed on for third parties.

Terms of Sale and Delivery
1. Ordering
When making an order the customer agrees with the current terms and conditions regarding ordering and delivery.
All communication between the seller and customers is handled by email. The customer agrees to monitor his/hers email account after making and order.A binding commercial agreement will come into effect when customer has made an order. The system will confirm the order automatically with an emai.
In case of problems in availability, import restrictions of restrictions by authorities, sellers's liability limits to canceling the purchase and returning money paid in advance.
Customer is responsible for making sure that the purchased products are legal and can be imported to the destination country. The seller takes no responsibility if the purchased products will not reach the customer in a case where they are not allowed.

2. Pricing
Prices shown in the website do not include taxes or customs fees.
The products will be sold at a price that was valid at the time of making the order, despite of possible changes in the price after ordering.
Seller can refer to a mistake in price in case of a clear error, for example if the mistake is so obvious that the customer should have noticed it.

3. Shipping
Typically, processing time takes 1-4 days. After dispatching the order, Delivery usually takes between 10-20 BUSINESS days, depending on the shipping method selected. We use various carriers including Hong Kong post, China post and Swisspost to do deliveries. Economy shipping takes about 15 - 20 business days (no tracking) and Priority shipping takes 7- 10 business days. You will receive an automated email once your order has been shipped.
When sending goods to the seller, the customer must keep and save all documents such as a dispatch notes.
Customer is responsible for paying all tariffs, duties, taxes, VAT and other charges that may occur when importing the ordered products to customer's country.


4. Payment
Payments are made using the payment options shown on the payment methods page. 

5. Returns
Customer has the right to return the order or parts of it within 14 days from receiving the item. The returns must first be approved by the seller.
Items should be returned unused and in good condition, with a completed return form to our Return address.
A refund of the price of the item will be issued in the original form of payment used to purchase the item (we may ask for another method of refund, such as Bank Transfer or PayPal).Shipping cost is not refundable, and customer is responsible for returning item for exchange and for return shipping.
Refunds will not be issued if the product concerned is software.
All returns must be delivered in an original packaging and packed carefully.
Seller will not accept unpaid shipments or shipments made by Cash-on-Delivery.

6. Warranty
All products have 6 Month warranty. Damage caused by misuse or improper or unauthorized maintenance is not covered.
The guarantee does not cover the battery, damage due to misuse, abuse, accidents or non-compliance with the precautions, improper maintenance, cracked, broken or scratched displays.