Return policy

If you are not satisfied with the product you have purchased from us, you may return it within 14 calendar days. To return an item, please contact the Naditek Customer Service.
Order support is available via email at info@naditek.com.
Items should be returned unused and in good condition, with a completed return form to our Return Centre (address below).
A refund of the price of the item will be issued in the original form of payment used to purchase the item (we may ask for another method of refund, such as Bank Transfer or PayPal).Shipping cost is not refundable, and customer is responsible for returning item for exchange and for return shipping.
Refunds will not be issued if the product concerned is software.

Return Instructions
Please follow the instructions below when packing and sending your product for return. It's important to note that these instructions must be followed in order for us to properly process your return.
Send the item in its original packaging.
Pack the item carefully so that it will not be damaged during the shipping process. We suggest using a box and bubble wrap.
Include a copy of the return slip. We will not be able to process a return for any shipment received without a return slip.
It is recommended to use a secure delivery method such as courier or registered post to send the item. Naditek is not responsible for items lost in transit and a return can not be processed until the item is received.

Damaged or Defective Products
To return a damaged or defective item within 14 days of purchase, please contact the Naditek Customer Service.
Order support is available via email at info@naditek.com.
Our customer service will provide you return instructions. Once we receive the item, you will be refunded the price of the item. Refunds will be issued in the original form of payment used to purchase the item (we may ask for another method of refund, such as Bank Transfer or PayPal).
Products found to be defective after 14 days of purchase will be covered by the Naditek Warranty Policy and will be replaced.